Shipping policy

1. Shipping destinations

We currently ship to:

  • Mainland Spain

  • Balearic and Canary Islands (please contact us for options and prices)

  • Portugal

  • Europe: Germany, France, Italy, the Netherlands, Sweden, Switzerland and Andorra

If you would like us to ship to another destination, please contact us at:

📩 info@beboldpadel.com

2. Processing time

All orders are prepared within:

🕒 24–48 business hours

Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery times

Once your order has been shipped:

  • Mainland Spain: 24–72 business hours

  • Balearic Islands: 2–4 business days

  • Portugal: 2–4 business days

  • Europe (DE, FR, IT, NL, SE, CH, AD): 3–7 business days

These times are estimates and may be affected by circumstances beyond Be Bold Padel's control.

4. Shipping costs

Shipping costs are calculated at checkout before you complete your order.

Spain

  • Rate: €4.95

  • Free shipping on orders over €89

Portugal

  • Rate: €6.95

  • Free shipping on orders over €109

Europe (Germany, France, Italy, the Netherlands, Sweden, Switzerland and Andorra)

  • Orders up to 1 kg: €14.95

  • Orders from 1 to 2 kg: €19.95

  • Orders from 2 to 4 kg (shipped in two parcels): €34.95

  • Free shipping on orders over €169

Due to international shipping restrictions, some products weighing more than 2 kg (for example, some packs, ball cases and 6-can packs) are only available for delivery to Spain and Portugal.

5. Customs: Switzerland and Andorra

Switzerland and Andorra are outside the European Union customs union. Shipments to these destinations may be subject to import duties or taxes, which are payable by the recipient.

6. Order tracking

Once your order has been shipped, you will receive an email with:

  • Shipping confirmation

  • Tracking number

  • Link to the carrier

7. Shipping issues

If your order arrives damaged:

  • You must notify us within 48 hours of receipt.

  • We may ask for photos of the package and the product.

If your order does not arrive within the estimated time, please contact us so we can resolve the issue.

8. Liability

Be Bold Padel is not responsible for delays caused by:

  • Carrier incidents

  • An incorrect address provided by the customer

  • Force majeure