Shipping policy
1. Shipping destinations
We currently ship to:
Mainland Spain
Balearic and Canary Islands (please contact us for options and prices)
Portugal
Europe: Germany, France, Italy, the Netherlands, Sweden, Switzerland and Andorra
If you would like us to ship to another destination, please contact us at:
📩 info@beboldpadel.com
2. Processing time
All orders are prepared within:
🕒 24–48 business hours
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery times
Once your order has been shipped:
Mainland Spain: 24–72 business hours
Balearic Islands: 2–4 business days
Portugal: 2–4 business days
Europe (DE, FR, IT, NL, SE, CH, AD): 3–7 business days
These times are estimates and may be affected by circumstances beyond Be Bold Padel's control.
4. Shipping costs
Shipping costs are calculated at checkout before you complete your order.
Spain
Rate: €4.95
Free shipping on orders over €89
Portugal
Rate: €6.95
Free shipping on orders over €109
Europe (Germany, France, Italy, the Netherlands, Sweden, Switzerland and Andorra)
Orders up to 1 kg: €14.95
Orders from 1 to 2 kg: €19.95
Orders from 2 to 4 kg (shipped in two parcels): €34.95
Free shipping on orders over €169
Due to international shipping restrictions, some products weighing more than 2 kg (for example, some packs, ball cases and 6-can packs) are only available for delivery to Spain and Portugal.
5. Customs: Switzerland and Andorra
Switzerland and Andorra are outside the European Union customs union. Shipments to these destinations may be subject to import duties or taxes, which are payable by the recipient.
6. Order tracking
Once your order has been shipped, you will receive an email with:
Shipping confirmation
Tracking number
Link to the carrier
7. Shipping issues
If your order arrives damaged:
You must notify us within 48 hours of receipt.
We may ask for photos of the package and the product.
If your order does not arrive within the estimated time, please contact us so we can resolve the issue.
8. Liability
Be Bold Padel is not responsible for delays caused by:
Carrier incidents
An incorrect address provided by the customer
Force majeure